Scale Overview & Construct
9-item scale measuring patient satisfaction with a specific healthcare visit — access, provider time, technical competence, and interpersonal manner.
Purpose & Measurement Objectives
Instrument Specifications
Academic Citation & Instrument Provenance
When referencing this instrument in research, academic theses, or clinical institutional audits, please cite the original author publication:
Governance, Boundaries & Ethical Use
Imported from the OpenScales open item-bank project. This specific digital implementation has not been independently clinically validated by PsiQ — scores are for self-reflection, research, and educational purposes only, and are not a diagnosis.
License: CC BY 4.0. Citation: Ware, J. E., & Hays, R. D. (1988). Methods for measuring patient satisfaction with specific medical encounters. Medical Care, 26(4), 393-402. This is not a diagnostic tool.
Frequently Asked Questions
What is the Visit-Specific Satisfaction Instrument?
9-item scale measuring patient satisfaction with a specific healthcare visit — access, provider time, technical competence, and interpersonal manner.
How long does the Visit-Specific Satisfaction Instrument take?
It takes about 4 minutes to answer all 9 questions. You can go at your own pace.
Is this test free, and is it available in Hindi?
Yes, it is free with a PsiQ account. The questions and answer options are available in English, Hindi and Hinglish.
Can this test diagnose a condition?
No. Online self-report scales are for self-reflection, education and research, not diagnosis. If you are worried about your mental health, please speak to a qualified mental-health professional.